Terms & Conditions

Terms & Conditions

This Website, Online Shopping and these Terms & Conditions

The Terms & Conditions for Online Sales (the “Terms for Online Sales”) apply to the purchase of goods and/or services (together, “Products”) from the Fiona Kindlon Online Shop.

Additional terms and conditions may apply to specific Products available via the fionakindlon.ie website (the “Site”). These will be brought to your attention as they arise.

By clicking the “I Agree” button prior to making any purchase, you confirm your acceptance of these Terms for Online Sales.

How to Order Products

Orders may be placed with us via the Site by following the instructions. Please note that none of the Products advertised on the Site constitute a binding offer by us. Instead, your placing of an order via the Site will constitute an offer by you, which may or may not be accepted by Fiona Kindlon.

Amongst the information that we will require in order to process any order by you are the following:

  • Your full name;
  • A valid address with postcode (and not a P.O. Box address);
  • Your e-mail address;
  • Your telephone number;
  • Details relating to a valid credit/debit card and including the card- holder’s name, the card number and expiry date; and
  • Details of the Products you wish to purchase.

By placing an order with us, you undertake and confirm to us that:

  • you accept these Terms for Online Sales;
  • you are living in the Republic of Ireland;
  • you are 18 years of age or older;
  • all information that you provide to us is true, complete and accurate;
  • you are lawfully permitted to use the credit/debit card, details of which you have provided to us; and
    the relevant account contains sufficient funds to cover the cost of your purchases.

Where we deem it to be necessary, we reserve the right to request additional information in order to process your order, including for example formal documentary identification from you or verification of your right to use any credit/debit card used to place an order with us.

We reserve the right to decline any offer you make to purchase Products at our sole discretion, including for example where we suspect any of the details you have provided to be false or misleading, where the information you provided is incomplete, or where any particular Products are no longer available.

Returns
If for any reason you are not totally satisfied with your purchase, simply return or post the item in its original and unused condition, along with wrapping and receipt to Fiona Kindlon within 14 days of purchase and we will exchange it or offer you a full refund. We are happy to accept items returned to us within 14-days of purchase. We will refund your credit or debit card once the items are received and processed.

Items returned to us after the 14-day grace period will be eligible for an exchange/credit. Any returns received outside this time frame may be considered at the discretion of  Fiona Kindlon, and may only be refunded as a credit against a future purchase.

Please understand that items must be returned to us in the same condition as they were shipped. They must be in an unused and perfectly saleable condition.

Payment, Validation Checks & Security

All card payments are subject to authorisation by your card issuer.

During the purchasing process, you will be asked to complete your payment details. All fields must be completed.

We, or third parties engaged on our behalf, will validate your credit/debit card before accepting your order. We will not accept your order if your card is declined at any stage during the processing of your order.

All credit/debit card holders are subject to validation checks and authorisation by the card issuer. We will not be liable for any delay or failure by you to place a valid order if the issuer of your credit/debit card refuses to authorise payment to us.

A secure service is provided for us by a third party supplier when you submit your credit/debit card number to us. If you choose to use our security services as detailed, your credit/debit card information shall be encrypted prior to its being submitted to us. In addition, Fiona Kindlon may also implement its own security checks and procedures.

Notwithstanding the security procedures detailed in Clause above, there are always risks associated with internet communications and credit/debit card use over which Fiona Kindlon has no control and Fiona Kindlon expressly disclaims, in so far as legally permissible, responsibility for any loss or damage arising out of the theft, loss or delay of information provided by you to us.

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